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[Guide] Fixing Mac issues j5e30

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Total Posts
151
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IndigoRush
4 posts
ed August 2017

Z3xs wrote: 5n1j3y

I have a Mac and the problem of the month for osu for me is that when I start it up, the screen is just white. I can still hear the sound but I can't see anything


Same here except my screen is black i cant see anything but i can hear the game
IkuKazumi
21 posts
ed January 2018
These tips were helpful when I still had Osu, but when I had it running in the background for about 5 mins, it suddenly froze and had to uninstall it. Upon reinstalling the game, I set up all the settings to what I had before uninstalling Osu. But now the game won't even launch. I have tried using all the steps in the post but still hasn't worked. I'm running on High Sierra. In Activity Monitor, I see the Osu app active for about a minute then immediately shuts down. I also didn't see the Osu wine commands active during the process.
Last edited by IkuKazumi , edited 1 time in total.
IkuKazumi
21 posts
ed January 2018

IndigoRush wrote: 692m36

Z3xs wrote: 5n1j3y

I have a Mac and the problem of the month for osu for me is that when I start it up, the screen is just white. I can still hear the sound but I can't see anything
Same here except my screen is black i cant see anything but i can hear the game
Have you put shaders on?
tsunyoku
177 posts
ed December 2017
I've looked through here and can't seem to find a solution for my issue. I'm using a Wacom Intuos P S (newest intuos tablet, also known as intuos draw) when I play osu! and when I'm playing, the cursor will freeze for a few seconds - every 10-20 seconds and make me fail. I have Wacom drivers installed, so I checked to see if it was my tablet by playing with my mouse and I get the same problem. The mouse & tablet works perfectly fine outside of osu! so I'm not sure what the problem is.
CogentLagger
1 post
ed July 2015
For some reason, osu will work fine but then will give an error message that reads,"Unable to find a version of the runtime to run this application". I backed up my osu folder and reinstalled osu, but after I restored my backup, the updater opened and installed some files, and I got the error message after it closed. I'm unsure as to how to fix this, and I don't want to reinstall osu again in case the same thing happens.
Flifflareon
1 post
ed October 2017
I'm unable to open wineskin. Its constantly stuck on this small window that says its busy. Anyone able to help?
Kpham9906
10 posts
ed April 2018
Thank you soo much!!
PewPewFox
3 posts
ed May 2014
When it is on desktop it launches but won't launch when moved to applications. Also, when updating, replacing the dll file won't work and would still be ing 17 files.
Last edited by PewPewFox , edited 2 times in total.
IkuKazumi
21 posts
ed January 2018
Is anyone having a problem where when you open up osu! it says unable to find version? I had pressed the "Click to Restart osu!" and it just told me it couldn't find a version?
Renzu
80 posts
ed December 2017
My osu! opens up at black screen, I can hear the music and I can still navigate throughout the menu but only displays black screen!
ANDavid1611
2 posts
ed June 2017
When I try to update Osu, an error appears: you can not find a version of the runtime to run this application. Can anybody help me?
Whamo
2 posts
ed September 2017
i did everything you said here but it still wont run
Last edited by Whamo , edited 1 time in total.
JasmineMA
1 post
ed December 2015
I have just found out that if you are in an update loop, you can delete the file "Wineskinx11" (Contents>MacOS) and it should stop the update loop.

This is only if you have updated all of the wineskin stuff beforehand - including the engine and completed the steps under "Help!My game wont start after updating to High Sierra"

This has just worked for me and I cant speak for anyone else but I hope it helps.
SnowSiren
4 posts
ed January 2016
My Wine package worked fine until a couple days ago when osu! updated. I've updated the settings, but I get an error message saying, "Unable to find a version of the runtime to run this application." I'm not sure why it's happening, but the log I checked from a Wine test run said that fonts wouldn't initialize (with the X11 from the computer). Future runs said, "No X11 fo when using XQuartz!" How do I fix this?

The XQuartz file now just mentions hardware, graphics, and Wine engine used, but now Wine says something that I don't know how to fix. Here's what I got:
LastRunWine.log
winedevice.exe(17014,0x407e9000) malloc: *** error for object 0x2c883d0: pointer being freed was not allocated
*** set a breakpoint in malloc_error_break to debug
Last edited by SnowSiren , edited 1 time in total.
DESUxDESU
2 posts
ed September 2014
Hey guys, I got xQuartz and Wine installed, however I have to cd to the osu.exe file to launch. And once I do this I'm stuck at can't .NET.

Heres the logs:

fixme:winsock:set_dont_fragment IP_DONTFRAGMENT for IPv4 not ed in this platform
fixme:exec:SHELL_execute flags ignored: 0x00004100
fixme:heap:RtlSetHeapInformation 0x0 1 0x0 0 stub
fixme:process:SetProcessDEPPolicy (3): stub
fixme:clusapi:OpenCluster ((null)) stub!
fixme:clusapi:ClusterOpenEnum (0xdeadbeef, 4) stub!
fixme:clusapi:ClusterEnum (0xdeadbeef, 0, 0x33f8b0, 0x159618, 261) stub!
fixme:clusapi:ClusterCloseEnum (0xdeadbeef) stub!
fixme:clusapi:CloseCluster (0xdeadbeef) stub!
fixme:advapi:DecryptFileW (L"C:\\dbb6d7d5edfb749e42fdbf14\\", 00000000): stub
err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
fixme:ntdll:EtwTraceGuidsW (0x6cd15f38, 0x6cd20180, {e2821408-c59d-418f-ad3f-aa4e792aeb79}, 1, 0x33fda0, (null), (null), 0x6cd20188): stub
fixme:ntdll:EtwTraceGuidsW trace class {e2821408-c59d-418f-ad3f-aa4e792aeb79}
fixme:heap:RtlSetHeapInformation 0x0 1 0x0 0 stub
fixme:process:SetProcessDEPPolicy (1): stub
fixme:heap:RtlSetHeapInformation 0x0 1 0x0 0 stub
fixme:thread:SetThreadStackGuarantee (0x33fbb8): stub
fixme:advapi:LsaOpenPolicy ((null),0x33f4b0,0x00000001,0x33f4a0) stub
fixme:advapi:LsaClose (0xcafe) stub
fixme:msxml:domdoc_putref_schemas (0x16c708)->(0x33f408 {VT_DISPATCH: 0x16c5e4}): semi-stub
fixme:msxml:domdoc_get_readyState stub! (0x16c708)->(0x33f3e8)
fixme:advapi:LsaOpenPolicy ((null),0x33f300,0x00000001,0x33f2f0) stub
fixme:advapi:LsaClose (0xcafe) stub
fixme:advapi:UnTraceGuids deadbeef: stub
RGxBlaze
1 post
ed August 2013
Hey the application works perfectly fine but there is a noticeable cursor lag or just some slight FPS issues.

MacBook Pro (Retina, 13-inch, Late 2012) is what I'm running it on if that helps
diddy_dante
2 posts
ed May 2018
It crashes When I turn on compatability mode and won't start up (had to reinstall). Is that a graphics problem or is there a fix to that?

don't have the logs anymore sorry
Last edited by diddy_dante , edited 1 time in total.
Death
Global
20,477 posts
ed September 2013

diddy_dante wrote: 1711q

It crashes When I turn on compatability mode and won't start up (had to reinstall). Is that a graphics problem or is there a fix to that?

don't have the logs anymore sorry
Probably some graphics issue.

If you accidentally turn it on in the future, right click on your osu! icon and hit "Show package contents" then go to "Contents > Resources > drive_c > osu!". Edit the file "osu!.pcname.cfg" in any text editor (TextEdit will do) and set the line CompatibilityContext equal to 0. Save the file and close the document and you should be able to start the game again.
fongtastic
4 posts
ed March 2018
help, i have a mac 12 inch (2012 version) running osx 13.6. i have followed all your instruction but my game wont load. in activity monitor it appers but after 1 min it disseapear and the game does not show
DJ_Setty
4 posts
ed October 2016
Thank you so much for posting this guide! I love osu! and recently switched from Windows to Mac and this guide helped me get osu! to finally run after installation!
-Michael
5 posts
ed March 2018
Thank you. Helped a lot
Last edited by -Michael , edited 2 times in total.
Konomatari
26 posts
ed May 2018
Do you know how to fix the Japanese characters showing as boxes?
Lv99Pikachu
3 posts
ed January 2017
Whenever I play this beatmap: https://osu-ppy-sh.tvgratuite.org/beatmapsets/219380/#osu/724015
my game crashes.

After I played any other map, throughout the song everything was just fine until the very end as I was getting my score, the game crashes.

When I say "the game crashes" I mean the application doesn't close. It's just frozen for eternity, so I have to Force Quit OSU.

Has anyone else encountered this? Is there any fix for this?
Death
Global
20,477 posts
ed September 2013

Lv99Pikachu wrote: 1y4472

Whenever I play this beatmap: https://osu-ppy-sh.tvgratuite.org/beatmapsets/219380/#osu/724015
my game crashes.

After I played any other map, throughout the song everything was just fine until the very end as I was getting my score, the game crashes.

When I say "the game crashes" I mean the application doesn't close. It's just frozen for eternity, so I have to Force Quit OSU.

Has anyone else encountered this? Is there any fix for this?
Try deleting and reing the map.
Lv99Pikachu
3 posts
ed January 2017

Death wrote: 54465

Lv99Pikachu wrote: 1y4472

Whenever I play this beatmap: https://osu-ppy-sh.tvgratuite.org/beatmapsets/219380/#osu/724015
my game crashes.

After I played any other map, throughout the song everything was just fine until the very end as I was getting my score, the game crashes.

When I say "the game crashes" I mean the application doesn't close. It's just frozen for eternity, so I have to Force Quit OSU.

Has anyone else encountered this? Is there any fix for this?
Try deleting and reing the map.


It didn't help. It's happening whenever I play any beatmap.

EDITED: Nvm.. I found out that the skin I was using was crashing my game. (I was using BeastTrollMC's skin)
Last edited by Lv99Pikachu , edited 1 time in total.
Sejimiyu
3 posts
ed August 2018
I have an extremely hard time reading English so I prefer to play games either in Korean or Japanese. When I try to change my language to.. one of them, it appears as boxes. I'm using macOS.

I've tried to search for a solution but none has helped, can anyone help me on here?
CynTezu225
3 posts
ed October 2014
This was really helpful!! Ever since my computer updated itself to MacOS Mojave, I couldn't open osu at all... I just backed up the osu folder, installed the google drive folder, and restored the osu folder and it worked for me :) the only problem is the input lag now... but I'm just glad I got it to open right now.... phew! I thought I could never play again LOL
KrazyKang
3 posts
ed April 2018
When doing a data backup it says delete all .dll files, (sounds dumb but) does this mean ALL .dll files(including the ones in the 'windows' folder or the just the ones in c_drive>osu?
Technocoder
419 posts
ed June 2017
Topic Starter

KrazyKang wrote: 4v5028

When doing a data backup it says delete all .dll files, (sounds dumb but) does this mean ALL .dll files(including the ones in the 'windows' folder or the just the ones in c_drive>osu?

Only the ones the osu folder
KrazyKang
3 posts
ed April 2018
Well I finally got osu! to work on Mojave(thank you); though a little choppy; but I haven't restored my backup, because it is from a stable(fallback) version and didn't work beforehand. Do you know if I can just replace the songs file with the one in my backup folder and it'll have them? it is the only concern. Otherwise I can just them again over time.
LimbowZz
3 posts
ed March 2017



Help! Is there an auto updater?
Technocoder
419 posts
ed June 2017
Topic Starter

KrazyKang wrote: 4v5028

Well I finally got osu! to work on Mojave(thank you); though a little choppy; but I haven't restored my backup, because it is from a stable(fallback) version and didn't work beforehand. Do you know if I can just replace the songs file with the one in my backup folder and it'll have them? it is the only concern. Otherwise I can just them again over time.

The songs folder of all things should be fine to transfer over.

LimbowGraphicZz wrote: 5ih5




Help! Is there an auto updater?

I'm not aware of an auto updater so I've added a section in my guide about updating osu! manually. Theoretically, osu! should update itself after it's been updated manually.
DJ_Setty
4 posts
ed October 2016

Technocoder wrote: 365p3v

KrazyKang wrote: 4v5028

Well I finally got osu! to work on Mojave(thank you); though a little choppy; but I haven't restored my backup, because it is from a stable(fallback) version and didn't work beforehand. Do you know if I can just replace the songs file with the one in my backup folder and it'll have them? it is the only concern. Otherwise I can just them again over time.

The songs folder of all things should be fine to transfer over.

LimbowGraphicZz wrote: 5ih5




Help! Is there an auto updater?

I'm not aware of an auto updater so I've added a section in my guide about updating osu! manually. Theoretically, osu! should update itself after it's been updated manually.


I am still confused about how to update osu!, the update section of the thread is too confusing for me to understand
Technocoder
419 posts
ed June 2017
Topic Starter
DJ_Setty

DJ_Setty wrote: 544s3f

Technocoder wrote: 365p3v

KrazyKang wrote: 4v5028

Well I finally got osu! to work on Mojave(thank you); though a little choppy; but I haven't restored my backup, because it is from a stable(fallback) version and didn't work beforehand. Do you know if I can just replace the songs file with the one in my backup folder and it'll have them? it is the only concern. Otherwise I can just them again over time.

The songs folder of all things should be fine to transfer over.

LimbowGraphicZz wrote: 5ih5




Help! Is there an auto updater?

I'm not aware of an auto updater so I've added a section in my guide about updating osu! manually. Theoretically, osu! should update itself after it's been updated manually.


I am still confused about how to update osu!, the update section of the thread is too confusing for me to understand

Can you elaborate on which part is confusing? The location of the osu! folder is specified at the start of the guide in the Miscellaneous Information section.
DJ_Setty
4 posts
ed October 2016

Technocoder wrote: 365p3v

DJ_Setty

DJ_Setty wrote: 544s3f

Technocoder wrote: 365p3v

KrazyKang wrote: 4v5028

Well I finally got osu! to work on Mojave(thank you); though a little choppy; but I haven't restored my backup, because it is from a stable(fallback) version and didn't work beforehand. Do you know if I can just replace the songs file with the one in my backup folder and it'll have them? it is the only concern. Otherwise I can just them again over time.

The songs folder of all things should be fine to transfer over.

LimbowGraphicZz wrote: 5ih5




Help! Is there an auto updater?

I'm not aware of an auto updater so I've added a section in my guide about updating osu! manually. Theoretically, osu! should update itself after it's been updated manually.


I am still confused about how to update osu!, the update section of the thread is too confusing for me to understand

Can you elaborate on which part is confusing? The location of the osu! folder is specified at the start of the guide in the Miscellaneous Information section.


I'm confused on what to , I found the folder I need but I don't understand what I need to put into it.
Technocoder
419 posts
ed June 2017
Topic Starter

DJ_Setty wrote: 544s3f

Technocoder wrote: 365p3v

DJ_Setty

DJ_Setty wrote: 544s3f

Technocoder wrote: 365p3v

KrazyKang wrote: 4v5028

Well I finally got osu! to work on Mojave(thank you); though a little choppy; but I haven't restored my backup, because it is from a stable(fallback) version and didn't work beforehand. Do you know if I can just replace the songs file with the one in my backup folder and it'll have them? it is the only concern. Otherwise I can just them again over time.

The songs folder of all things should be fine to transfer over.

LimbowGraphicZz wrote: 5ih5




Help! Is there an auto updater?

I'm not aware of an auto updater so I've added a section in my guide about updating osu! manually. Theoretically, osu! should update itself after it's been updated manually.


I am still confused about how to update osu!, the update section of the thread is too confusing for me to understand

Can you elaborate on which part is confusing? The location of the osu! folder is specified at the start of the guide in the Miscellaneous Information section.


I'm confused on what to , I found the folder I need but I don't understand what I need to put into it.


You need to the latest osu!.exe from this website: https://osu-ppy-sh.tvgratuite.org/home/. Specifically, the button which says " osu! for Windows". You should get a osu!install.exe. Rename it to osu!.exe and then drag in into the folder.
DJ_Setty
4 posts
ed October 2016

Technocoder wrote: 365p3v

DJ_Setty wrote: 544s3f

Technocoder wrote: 365p3v

DJ_Setty

DJ_Setty wrote: 544s3f

Technocoder wrote: 365p3v

KrazyKang wrote: 4v5028

Well I finally got osu! to work on Mojave(thank you); though a little choppy; but I haven't restored my backup, because it is from a stable(fallback) version and didn't work beforehand. Do you know if I can just replace the songs file with the one in my backup folder and it'll have them? it is the only concern. Otherwise I can just them again over time.

The songs folder of all things should be fine to transfer over.

LimbowGraphicZz wrote: 5ih5




Help! Is there an auto updater?

I'm not aware of an auto updater so I've added a section in my guide about updating osu! manually. Theoretically, osu! should update itself after it's been updated manually.


I am still confused about how to update osu!, the update section of the thread is too confusing for me to understand

Can you elaborate on which part is confusing? The location of the osu! folder is specified at the start of the guide in the Miscellaneous Information section.


I'm confused on what to , I found the folder I need but I don't understand what I need to put into it.


You need to the latest osu!.exe from this website: https://osu-ppy-sh.tvgratuite.org/home/. Specifically, the button which says " osu! for Windows". You should get a osu!install.exe. Rename it to osu!.exe and then drag in into the folder.


So when I did that I got this error message, I uninstalled and reinstalled the way I had done before and it seems to have fixed itself.

Also I just discovered this button in the settings.
Last edited by DJ_Setty , edited 2 times in total.
WhiteFoxToast
2 posts
ed August 2017
I just got a new computer, and I'm currently trying to reinstall osu again, but whenever I click open it just never opens
Is there any way to fix this? OS is mojave
casavanna
1 post
ed December 2018
I had the resolution set to 2560 x 1600 (native) so that the quality is clear and crisp. However, when using my tablet, the higher I set the resolution the less space I have to move my cursor around. It seems like once I set my resolution to 2560 x 1600, my cursor can only move within the top quarter of the screen (using the tablet). Any way to fix this?
Last edited by casavanna , edited 1 time in total.
Bedrock
64 posts
ed March 2014
Thanks for making this guide.

I was having an issue that no one else seemed to have where osu! would quit immediately and the logs would not open (or maybe they didn't exist). In addition, any Wineskin changes I made would reset the minute I left the menu. To solve this I had to remove the quarantine attribute (which prevented osu! from writing) from the osu! app with this command:

xattr -dr com.apple.quarantine /path/to/osu!.app

I hope that helps anyone having the issue I was having, because it took me over a year to figure it out.
Technocoder
419 posts
ed June 2017
Topic Starter
Thanks for that command. It seems a lot of people also can't get osu! to open and I suspect that they haven't managed to get rid of the quarantine attribute either.
DogePlayz_old
1 post
ed November 2015
why do i have to restart my osu everytime i a beatmap? do you have a fix for this?
Technocoder
419 posts
ed June 2017
Topic Starter

DogePlayz wrote: 3o6x5v

why do i have to restart my osu everytime i a beatmap? do you have a fix for this?

You... don't? Just drag the beatmap into the beatmaps folder and then press F5 when you're in game to load the new beatmaps?...
Last edited by Technocoder , edited 1 time in total.
hidaer
1 post
ed December 2018
Hi uh after about 4-5 minutes of running the game, my game crashes. Does anyone experience similar situations, and how do i fix this.

P.S. I used Beasttrollmc's skin btw
Last edited by hidaer , edited 1 time in total.
Annaya Love
1 post
ed November 2016
I need help. look ! It's posting an error message " Error! cannot write to info.plist, there are permission problems, or you are on a read-only volume. This cannot run from within a read-only dmg file."

What do I do???
Smartify
1 post
ed June 2018
Something to note when you , make sure that your osu! application is not in your iCloud Drive. My desktop is linked with my iCloud and when I tried to open it, would not open. Make sure to keep the file somewhere actually on your computer.
Titpotter
1 post
ed March 2016
I use a Mac, and whenever I type (Let's say I'm playing Mania right now), there are these letters appear which respond to what I type. This causes my mac to be laggy. Is there any way to disable them? Thank you.
Anc3lPlayz
1 post
ed August 2018

Death wrote: 54465

diddy_dante wrote: 1711q

It crashes When I turn on compatability mode and won't start up (had to reinstall). Is that a graphics problem or is there a fix to that?

don't have the logs anymore sorry
Probably some graphics issue.

If you accidentally turn it on in the future, right click on your osu! icon and hit "Show package contents" then go to "Contents > Resources > drive_c > osu!". Edit the file "osu!.pcname.cfg" in any text editor (TextEdit will do) and set the line CompatibilityContext equal to 0. Save the file and close the document and you should be able to start the game again.


I cant find that file.
Death
Global
20,477 posts
ed September 2013

Anc3lPlayz wrote: x46x

I cant find that file.
pcname will be replaced with whatever the name of the on your computer is. If you have run the game successfully in the past, and you didn't intentionally delete that file, it will be in there. Just look harder.
Kec
1 post
ed July 2016

Titpotter wrote: 4q2d4

I use a Mac, and whenever I type (Let's say I'm playing Mania right now), there are these letters appear which respond to what I type. This causes my mac to be laggy. Is there any way to disable them? Thank you.

Use U.S. International-PC instead of using other input source
J4mnT1mE-iwnl-
3 posts
ed November 2018
I did almost everything in this post, all i get when i try to open osu is "The Program osu!.exe has encountered a serious problem and needs to close. We are sorry for the inconvenience." This error started when I tried to update osu earlier today.
SosPesos
17 posts
ed September 2016

J4mnT1mE-iwnl- wrote: 1251u

I did almost everything in this post, all i get when i try to open osu is "The Program osu!.exe has encountered a serious problem and needs to close. We are sorry for the inconvenience." This error started when I tried to update osu earlier today.

Also having this problem
hayleaf
5 posts
ed June 2019
No matter what I do, I cannot update the game and it continues to say that it's an older version and cannot submit scores. I finally S'd on a song I like and wanna flex smh
Technocoder
419 posts
ed June 2017
Topic Starter
hayleaf

hayleaf wrote: 5t1h1z

No matter what I do, I cannot update the game and it continues to say that it's an older version and cannot submit scores. I finally S'd on a song I like and wanna flex smh


Have you tried the "Updating the osu! executable" section of the guide?
hayleaf
5 posts
ed June 2019

Technocoder wrote: 365p3v

hayleaf

hayleaf wrote: 5t1h1z

No matter what I do, I cannot update the game and it continues to say that it's an older version and cannot submit scores. I finally S'd on a song I like and wanna flex smh


Have you tried the "Updating the osu! executable" section of the guide?


Does that mean I need to reinstall osu all the way?
Technocoder
419 posts
ed June 2017
Topic Starter
hayleaf

hayleaf wrote: 5t1h1z

Does that mean I need to reinstall osu all the way?

Please read it carefully. The only thing it asks you to do is to replace the osu!.exe file which will not change any of your settings or songs.
Last edited by Technocoder , edited 1 time in total.
hayleaf
5 posts
ed June 2019

Technocoder wrote: 365p3v

hayleaf

hayleaf wrote: 5t1h1z

Does that mean I need to reinstall osu all the way?

Please read it carefully. The only thing it asks you to do is to replace the osu!.exe file which will not change any of your settings or songs.


Did exactly what it stated in the instructions, yet I get this when I try to launch it
https://imgur.com/a/lDDi1QU
Last edited by hayleaf , edited 1 time in total.
Technocoder
419 posts
ed June 2017
Topic Starter
hayleaf

hayleaf wrote: 5t1h1z

Did exactly what it stated in the instructions, yet I get this when I try to launch it
https://imgur.com/a/lDDi1QU


What/which wrapper are you using? Most newer wrappers should already have the framework installed. Otherwise, you'll need to click on Wineskin > Advanced > Tools > Winetricks. Then search for dotnet40 (under dlls). Select it (in the Run column) and then press Run.
hayleaf
5 posts
ed June 2019

Technocoder wrote: 365p3v

hayleaf

hayleaf wrote: 5t1h1z

Did exactly what it stated in the instructions, yet I get this when I try to launch it
https://imgur.com/a/lDDi1QU


What/which wrapper are you using? Most newer wrappers should already have the framework installed. Otherwise, you'll need to click on Wineskin > Advanced > Tools > Winetricks. Then search for dotnet40 (under dlls). Select it (in the Run column) and then press Run.


I am on Wineskin 2.6.2 and engine WS9Wine2.22. I ran the command and it's telling me to place this file (gacutil-net40.tar.bz2) in the /.cache/dotnet40. The thing is, I am having much trouble finding said folder.

Update: found the file and placed the ed file into it, but it's still saying it in the notes after I ran it
Last edited by hayleaf , edited 1 time in total.
Technocoder
419 posts
ed June 2017
Topic Starter
hayleaf

hayleaf wrote: 5t1h1z

I am on Wineskin 2.6.2 and engine WS9Wine2.22. I ran the command and it's telling me to place this file (gacutil-net40.tar.bz2) in the /.cache/dotnet40. The thing is, I am having much trouble finding said folder.

That is a special winetricks folder. It's hidden so you'll need to open it with Terminal:
  1. Open Terminal
  2. Type cd ~/.cache/winetricks/dotnet40 and press enter
  3. Type open . (with the period) and press enter

The folder should show up and you should be able to drag the file in

hayleaf

hayleaf wrote: 5t1h1z

Update: found the file and placed the ed file into it, but it's still saying it in the notes after I ran it

In that case then:
  1. Open Terminal
  2. Type cd ~
  3. Type mkdir .cache
  4. Type cd .cache
  5. Type mkdir dotnet40
  6. Type cd dotnet40
  7. Type open .

And drag the file inside there and see if it works now. Failing that, it could be that it actually wants you to put it in the system cache root (which is really unlikely but /shrug)

Instead of typing cd ~ for step two, type cd / and follow the rest of the steps.

If all else fails, try installing dotnet45 inside winetricks instead of dotnet40.
Last edited by Technocoder , edited 4 times in total.
hayleaf
5 posts
ed June 2019

Technocoder wrote: 365p3v

hayleaf

hayleaf wrote: 5t1h1z

I am on Wineskin 2.6.2 and engine WS9Wine2.22. I ran the command and it's telling me to place this file (gacutil-net40.tar.bz2) in the /.cache/dotnet40. The thing is, I am having much trouble finding said folder.

That is a special winetricks folder. It's hidden so you'll need to open it with Terminal:
  1. Open Terminal
  2. Type cd ~/.cache/winetricks/dotnet40 and press enter
  3. Type open . (with the period) and press enter

The folder should show up and you should be able to drag the file in

hayleaf

hayleaf wrote: 5t1h1z

Update: found the file and placed the ed file into it, but it's still saying it in the notes after I ran it

In that case then:
  1. Open Terminal
  2. Type cd ~
  3. Type mkdir .cache
  4. Type cd .cache
  5. Type mkdir dotnet40
  6. Type cd dotnet40
  7. Type open .

And drag the file inside there and see if it works now. Failing that, it could be that it actually wants you to put it in the system cache root (which is really unlikely but /shrug)

Instead of typing cd ~ for step two, type cd / and follow the rest of the steps.

If all else fails, try installing dotnet45 inside winetricks instead of dotnet40.


So I am convinced it'll be updated on my end. I have done virtually anything. I'm just glad I got the game working again. I am a little sad, but thank you for your help. I appreciate it greatly.
too
707 posts
ed May 2018
I sometimes use translations.
PC: MacBook Pro (15-inch, 2016)
macOS: Mojave version 10.14.5
My issue is PC freeze (The mouse cursor moves but nothing moves)
picture


This image is about 600MB of application notation. The phenomenon that the notation is incorrect because the content is about 15 GB

how to freeze
step
1. osu! and open
2. quit osu!
3. move [song data, skin, osu!.(name).cfg and collection.db] from backup
4. open osu! and play =>quit osu! for end the play.
5. exit macintosh(system termination)
6. power on mac.
7. open osu! and freeze screen.

How to fix it now
step
1. backup [song data, skin, osu!.(name).cfg and collection.db]
2. move osu! to dust box.
3. re osu!
4. return to how to freeze step 1

I want fix this bug. but I dont know.
Thank you.
Technocoder
419 posts
ed June 2017
Topic Starter
too

too wrote: 1o5m1k

I sometimes use translations.
PC: MacBook Pro (15-inch, 2016)
macOS: Mojave version 10.14.5
My issue is PC freeze (The mouse cursor moves but nothing moves)
I want fix this bug. but I dont know.
Thank you.

What wineskin or wineskin version are you using? Does the situation improve if you only move half the songs from your backup? How much disk space do you have left?

Does the problem still occur if you do not shut down the computer before reopening osu!?
Does the problem still occur if you quit osu! immediately after it opens?

Because the problem only occurs when osu! quits, I suspect the problem lies in how the data is being saved.
Last edited by Technocoder , edited 1 time in total.
too
707 posts
ed May 2018

Technocoder wrote: 365p3v

too

too wrote: 1o5m1k

I sometimes use translations.
PC: MacBook Pro (15-inch, 2016)
macOS: Mojave version 10.14.5
My issue is PC freeze (The mouse cursor moves but nothing moves)
I want fix this bug. but I dont know.
Thank you.

What wineskin or wineskin version are you using? Does the situation improve if you only move half the songs from your backup? How much disk space do you have left?

Does the problem still occur if you do not shut down the computer before reopening osu!?
Does the problem still occur if you quit osu! immediately after it opens?

Because the problem only occurs when osu! quits, I suspect the problem lies in how the data is being saved.


wineskin version is 2.6.2
I reduced the number of songs and it was fixed.
disk space left is about 180(left)/500(max) GB

Does the problem still occur if you do not shut down the computer before reopening osu!?
=> Even if I restarted osu! Without shutting down my computer, it opened. I can not open it by shutting down

Does the problem still occur if you quit osu! immediately after it opens?
=> It freezed immediately after opening.

Thank you for helping me.
Last edited by too , edited 1 time in total.
Technocoder
419 posts
ed June 2017
Topic Starter
too

too wrote: 1o5m1k

wineskin version is 2.6.2
I reduced the number of songs and it was fixed.
disk space left is about 180(left)/500(max) GB

Does the problem still occur if you do not shut down the computer before reopening osu!?
=> Even if I restarted osu! Without shutting down my computer, it opened. I can not open it by shutting down

Does the problem still occur if you quit osu! immediately after it opens?
=> It freezed immediately after opening.

Thank you for helping me.


The large size of the Songs folder is the most concerning.
What is the memory usage of osu! when osu! is running normally?:
  1. Open Activity Monitor
  2. Open osu! when it is working normally
  3. Type wine in the search box in the top right
  4. Click on the memory tab

Also, at the bottom, check that Swap Used is greater than zero.

Unfortunately, I'm not too sure what is going on yet but there are several options:
The swap is equal to zero

This is unlikely but if the swap is zero then the system may freeze due to lack of memory. You have to enable the swap if this is the case.

Check for disk errors

It is strange that it only occurs after shutting down.
  1. Open Disk Utility
  2. Select Macintosh HD from the left
  3. Press First Aid and then Run (the system will freeze momentarily several times)

The results will report on any errors if there are any.

Use a newer Wineskin wrapper

There are currently two Wineskins that are more updated than my own Wineskin (the February unofficial release). I don't know what Wine engine version yours has but they might be worth using as the Wine engine is likely to be far more up to date.
slc's (unofficial): https://osu-ppy-sh.tvgratuite.org/community/forums/topics/682197?start=7140785

Reduce songs folder size

There exists tools that delete videos and storyboards from the Songs folder:
https://osu-ppy-sh.tvgratuite.org/community/forums/topics/692641


Finally, it can also be the case that a single problematic beatmap can be the cause of the freezing (you mentioned that the problem was fixed by reducing the number of songs). This is simple to test:
  1. Split the songs into two evenly sized halves
  2. Test osu! with the first half
  3. Test osu! with the second half

If the problem occurs in only one of the halves then it is likely that a beatmap is causing the issue.
If the problem occurs in both halves then you may need to split the songs into quarters and test with all four quarters.
too
707 posts
ed May 2018

Technocoder wrote: 365p3v

too

too wrote: 1o5m1k

wineskin version is 2.6.2
I reduced the number of songs and it was fixed.
disk space left is about 180(left)/500(max) GB

Does the problem still occur if you do not shut down the computer before reopening osu!?
=> Even if I restarted osu! Without shutting down my computer, it opened. I can not open it by shutting down

Does the problem still occur if you quit osu! immediately after it opens?
=> It freezed immediately after opening.

Thank you for helping me.


The large size of the Songs folder is the most concerning.
What is the memory usage of osu! when osu! is running normally?:
  1. Open Activity Monitor
  2. Open osu! when it is working normally
  3. Type wine in the search box in the top right
  4. Click on the memory tab

Also, at the bottom, check that Swap Used is greater than zero.

Unfortunately, I'm not too sure what is going on yet but there are several options:
The swap is equal to zero

This is unlikely but if the swap is zero then the system may freeze due to lack of memory. You have to enable the swap if this is the case.

Check for disk errors

It is strange that it only occurs after shutting down.
  1. Open Disk Utility
  2. Select Macintosh HD from the left
  3. Press First Aid and then Run (the system will freeze momentarily several times)

The results will report on any errors if there are any.

Use a newer Wineskin wrapper

There are currently two Wineskins that are more updated than my own Wineskin (the February unofficial release). I don't know what Wine engine version yours has but they might be worth using as the Wine engine is likely to be far more up to date.
slc's (unofficial): https://osu-ppy-sh.tvgratuite.org/community/forums/topics/682197?start=7140785

Reduce songs folder size

There exists tools that delete videos and storyboards from the Songs folder:
https://osu-ppy-sh.tvgratuite.org/community/forums/topics/692641


Finally, it can also be the case that a single problematic beatmap can be the cause of the freezing (you mentioned that the problem was fixed by reducing the number of songs). This is simple to test:
  1. Split the songs into two evenly sized halves
  2. Test osu! with the first half
  3. Test osu! with the second half

If the problem occurs in only one of the halves then it is likely that a beatmap is causing the issue.
If the problem occurs in both halves then you may need to split the songs into quarters and test with all four quarters.


When I used the previous wrapper, it would freeze immediately, so I did not know the memory of Wine.

The bug went away when I changed the wrapper to something that peppy created.
In that case, the memory of wine is about 450 MB

I'm not trying to get more songs, so I don't know.

My issue is been fixed. thank you
WeirdKoala
1 post
ed May 2018
My osu! doesn't go online. What should I do?
Last edited by WeirdKoala , edited 1 time in total.
Darknn
43 posts
ed December 2016
I have a Mac error. Everytime I go into a osu Multiplayer lobby [On Mac] And I try to the beatmap in osu. It never loads into my browser. 10 Minutes later, it finally loads the osu beatmap page into my browser. Please help.
too
707 posts
ed May 2018

Oblivous wrote: 246345

I have a Mac error. Everytime I go into a osu Multiplayer lobby [On Mac] And I try to the beatmap in osu. It never loads into my browser. 10 Minutes later, it finally loads the osu beatmap page into my browser. Please help.

Im using translation sometimes.
Im not Technocoder. sorry

I have had the same problem.
but my problem fixed.
How did I solve the problem?
1. backup your osu! folder (songs, skin etc)
---
2. go this fourm and new wineskin wrapper
---
3. Try one lower on fourm (Technocoder writes)
(1. unzip osu! 20190709-2.app.zip
2. open terminal and type this ↓
$ sudo xattr -rc 'osu!.app'
If you try to open the previous file without doing this, it will say "It is broken and can not be opened.")
---
3. open osu! 20190709-2.app
---
4. restore files from backup
---
5. you can open fast website from osu!

thanks.
Last edited by too , edited 1 time in total.
Darknn
43 posts
ed December 2016
too. I tried to do the command part. But it says "xattr: No such file:osu!.app" I don't know what is causing this but your help might be helpful
Technocoder
419 posts
ed June 2017
Topic Starter

Oblivous wrote: 246345

too. I tried to do the command part. But it says "xattr: No such file:osu!.app" I don't know what is causing this but your help might be helpful

See the osu! or Wineskin will not open! section and follow the steps exactly.
ThatWolfie
1 post
ed September 2017
After updating osu! yesturday, when I click to a beatmap (like on multiplayer) it opens my browser and does nothing, until a minute later it opens the site for it. This probably isn't your fault in any way, but would you happen to know what may be causing this, and how I may fix this? Many thanks.
Technocoder
419 posts
ed June 2017
Topic Starter
ThatWolfie

ThatWolfie wrote: 28654l

After updating osu! yesturday, when I click to a beatmap (like on multiplayer) it opens my browser and does nothing, until a minute later it opens the site for it. This probably isn't your fault in any way, but would you happen to know what may be causing this, and how I may fix this? Many thanks.

Unfortunately I have no idea what causes this, but other players have reported success with using one of the newer wrappers listed on thread I've posted. If you decide to go this route, make sure to backup your data so you won't lose your replays or anything.
Novetsu
3 posts
ed October 2019
Whenever I run "sudo xattr -dr com.apple.quarantine 'osu!.app'" it keeps saying "xattr: no such file"...
Technocoder
419 posts
ed June 2017
Topic Starter

Novetsu wrote: 1q1x56

Whenever I run "sudo xattr -dr com.apple.quarantine 'osu!.app'" it keeps saying "xattr: no such file"...

Ensure that the osu!.app is located on your Desktop and that the current directory in the Terminal *is* in the desktop (You can this by typing 'ls' in the Terminal and pressing enter; the list of files should show 'osu!.app' somewhere).
Novetsu
3 posts
ed October 2019

Technocoder wrote: 365p3v

Novetsu wrote: 1q1x56

Whenever I run "sudo xattr -dr com.apple.quarantine 'osu!.app'" it keeps saying "xattr: no such file"...

Ensure that the osu!.app is located on your Desktop and that the current directory in the Terminal *is* in the desktop (You can this by typing 'ls' in the Terminal and pressing enter; the list of files should show 'osu!.app' somewhere).

osu!.app pops up when I enter 'ls' yet it still says it can't find the file :/
Technocoder
419 posts
ed June 2017
Topic Starter
Novetsu

Novetsu wrote: 1q1x56

Technocoder wrote: 365p3v

Novetsu wrote: 1q1x56

Whenever I run "sudo xattr -dr com.apple.quarantine 'osu!.app'" it keeps saying "xattr: no such file"...

Ensure that the osu!.app is located on your Desktop and that the current directory in the Terminal *is* in the desktop (You can this by typing 'ls' in the Terminal and pressing enter; the list of files should show 'osu!.app' somewhere).

osu!.app pops up when I enter 'ls' yet it still says it can't find the file :/

Please post a screenshot of you typing these commands in the Terminal along with the command outputs. That's quite strange. The only thing I can think of is maybe you've left the single quotes out?
Novetsu
3 posts
ed October 2019

Technocoder wrote: 365p3v

Novetsu

Novetsu wrote: 1q1x56

Technocoder wrote: 365p3v

Novetsu wrote: 1q1x56

Whenever I run "sudo xattr -dr com.apple.quarantine 'osu!.app'" it keeps saying "xattr: no such file"...

Ensure that the osu!.app is located on your Desktop and that the current directory in the Terminal *is* in the desktop (You can this by typing 'ls' in the Terminal and pressing enter; the list of files should show 'osu!.app' somewhere).

osu!.app pops up when I enter 'ls' yet it still says it can't find the file :/

Please post a screenshot of you typing these commands in the Terminal along with the command outputs. That's quite strange. The only thing I can think of is maybe you've left the single quotes out?

Nvm, I think I figured it out, sorry for wasting your time!
Sniassin907
2 posts
ed March 2017
Now there is the new Mac version called "MacOS Caralina". It only run 64 bit app.so is it able to fix that problem?
Technocoder
419 posts
ed June 2017
Topic Starter

Sniassin907 wrote: 2o5z5

Now there is the new Mac version called "MacOS Caralina". It only run 64 bit app.so is it able to fix that problem?

As already mentioned in this thread: https://osu-ppy-sh.tvgratuite.org/community/forums/topics/682197, Catalina is currently not available on the current Wineskins. Crossover is developing for Catalina but it's unlikely to come out within this year.
Chofo123
1 post
ed May 2016
Heya! hmm I'm kinda stuck with my osu app, the version I currently use is quite old and I needed to update it to play online but I tried to the feb (2018) release but it just doesn't starts I tried with everything that fit to my problem in the post but it just doesn't starts up

I use the captain version of mac and the test run log just says this:
wine: cannot find L"unix\\s\\imac\\Desktop\\OS!\\osu!.app\\Contents\\Resources\\drive_c\\osu!\\osu!.exe"
hope you can help I really miss playing the game :c
en mode caca
13 posts
ed July 2016
OK, I tried to start wineskin but it's saying "Error while writting file: The folder “exec2097653463.bat” doesn’t exist."
Well, I guess I need help ?
Last edited by en mode caca , edited 1 time in total.
Technocoder
419 posts
ed June 2017
Topic Starter

RaThley wrote: 6v2o2x

OK, I tried to start wineskin but it's saying "Error while writting file: The folder “exec2097653463.bat” doesn’t exist."
Well, I guess I need help ?


Follow the steps under "osu! or Wineskin will not open!".
CapeIIo
2 posts
ed April 2019
not sure if it’s just me, but discord rich presence isn’t working anymore. Every time I put discord-rpc.dll in the folder, it automatically gets deleted. Is there a fix for this?
Hime-Ringo
2 posts
ed November 2015
Hello!, Im having problems importing skins into this build. I have my OSU up and running and it can open beat maps. I have tried to put the skins though the files and even tried to select them and say to open with osu but it does not work. Does anybody have a solution to this?
Technocoder
419 posts
ed June 2017
Topic Starter

Hime-Ringo wrote: 4h5r44

Hello!, Im having problems importing skins into this build. I have my OSU up and running and it can open beat maps. I have tried to put the skins though the files and even tried to select them and say to open with osu but it does not work. Does anybody have a solution to this?

Move the .osk file to the Skins folder and then extract it manually. You can do this by renaming the file extension to .zip and then using Archive Utility. Alternatively, the Unarchiver application will automatically detect it as a .zip file. Leave the extracted folder in there and then delete the .zip file.
Hime-Ringo
2 posts
ed November 2015

Technocoder wrote: 365p3v

Hime-Ringo wrote: 4h5r44

Hello!, Im having problems importing skins into this build. I have my OSU up and running and it can open beat maps. I have tried to put the skins though the files and even tried to select them and say to open with osu but it does not work. Does anybody have a solution to this?

Move the .osk file to the Skins folder and then extract it manually. You can do this by renaming the file extension to .zip and then using Archive Utility. Alternatively, the Unarchiver application will automatically detect it as a .zip file. Leave the extracted folder in there and then delete the .zip file.


Hello!
Thank you so much, it works now!
drainoz
2 posts
ed March 2018
.
Last edited by drainoz , edited 1 time in total.
Technocoder
419 posts
ed June 2017
Topic Starter
Discord Rich Presence doesn't seem to work any more due to a change in how osu! communicates with Discord.
Tjfaf
1 post
ed September 2017
So, I've tried all the steps listed here and used the Troubleshooting tool, but I still keep getting this error that's in a little window titled: "Oh No!". Even if I try to run the program after doing all these steps, nothing shows up.
Technocoder
419 posts
ed June 2017
Topic Starter

Tjfaf wrote: 4x61

So, I've tried all the steps listed here and used the Troubleshooting tool, but I still keep getting this error that's in a little window titled: "Oh No!". Even if I try to run the program after doing all these steps, nothing shows up.
Paste the report.

If you're on Catalina, press the "Restart osu!" option after it crashes.
Phoebus
2 posts
ed April 2020
Heyo.


I've been having an issue where after I play a couple maps, the game freezes once, then crashes.
I got the backtrace.txt and it said:
Unhandled exception: page fault on write access to 0x00000038 in 32-bit code (0x4c7586cd)

I'm currently running MacOS High Sierra
With Wineskin Wrapper 2.62
Engine: WS9Wine2.22

What's going on, and how do I fix it? (I have zero clue of what to do with this kind of stuff, sorry to bother you with it.) :)

- Phoebus
Technocoder
419 posts
ed June 2017
Topic Starter
Phoebus

Phoebus wrote: 5z3l3h

Heyo.


I've been having an issue where after I play a couple maps, the game freezes once, then crashes.
I got the backtrace.txt and it said:
Unhandled exception: page fault on write access to 0x00000038 in 32-bit code (0x4c7586cd)

I'm currently running MacOS High Sierra
With Wineskin Wrapper 2.62
Engine: WS9Wine2.22

What's going on, and how do I fix it? (I have zero clue of what to do with this kind of stuff, sorry to bother you with it.) :)

- Phoebus
Try using a newer Wineskin: community/forums/topics/682197?start=6919344
Phoebus
2 posts
ed April 2020

Technocoder wrote: 365p3v

Phoebus

Phoebus wrote: 5z3l3h

Heyo.


I've been having an issue where after I play a couple maps, the game freezes once, then crashes.
I got the backtrace.txt and it said:
Unhandled exception: page fault on write access to 0x00000038 in 32-bit code (0x4c7586cd)

I'm currently running MacOS High Sierra
With Wineskin Wrapper 2.62
Engine: WS9Wine2.22

What's going on, and how do I fix it? (I have zero clue of what to do with this kind of stuff, sorry to bother you with it.) :)

- Phoebus
Try using a newer Wineskin: community/forums/topics/682197?start=6919344
It's working like buttery cream, thanks a lot!
longha sp
1 post
ed August 2020
Can anybody tell me why my osu! just in some day, it won't connected to the network although my computer still connected to my wifi
And just like that, first i can't my score nor my pp
Then i started to get trigged after 1 month it still be like disconnected to the network
I re-install it, but when it was opened, it still the same like the first time, only now it is like when it was first installed and now i can't even open it because " An error occured. Please check your internet connection
Ocean_icians
1 post
ed October 2020
Hi! I would like some help about the Edit Beatmap thing. Whenever I'm on the timing tab, it just freezes my mac and I have to restart. And I can't edit my own beatmap and it still freezes if I restart. Any fix? Thanks!
Technocoder
419 posts
ed June 2017
Topic Starter
"longha sp"

longha sp wrote: 2b6u56

Can anybody tell me why my osu! just in some day, it won't connected to the network although my computer still connected to my wifi
And just like that, first i can't my score nor my pp
Then i started to get trigged after 1 month it still be like disconnected to the network
I re-install it, but when it was opened, it still the same like the first time, only now it is like when it was first installed and now i can't even open it because " An error occured. Please check your internet connection
(image: https://prnt.sc/unlm1v) This is a macOS troubleshooting thread...? You should open your own help thread.

Ocean_icians wrote: 283d31

Hi! I would like some help about the Edit Beatmap thing. Whenever I'm on the timing tab, it just freezes my mac and I have to restart. And I can't edit my own beatmap and it still freezes if I restart. Any fix? Thanks!
Which Wineskin and what version of macOS are you using? The latest Catalina Wineskin should work without any significant issues.
trolllenny
2 posts
ed September 2020

Z3xs wrote: 5n1j3y

I have a Mac and the problem of the month for osu for me is that when I start it up, the screen is just white. I can still hear the sound but I can't see anything
oh yeah that happened to me too i honestly just deleted the whole thing and reed it but it's a pain because i didnt' know i could back up :\
lunaryeols
1 post
ed January 2018
Report
Version 10.15.7 (Build 19H2)
Engine: WS9Wine2.22
Wineskin 2.6.2
Release: Stable40
Quarantine attribute is absent
Execute flag is present
Detect Direct3D is disabled
Game configuration is absent
System Integrity Protection is enabled
[Error] Engine is outdated for systems newer than Catalina and must be updated
Razer Synapse is absent
Log file: update.log is absent
Log file: runtime.log is absent
Technocoder
419 posts
ed June 2017
Topic Starter

lunaryeols wrote: 6w5e2

Report
Version 10.15.7 (Build 19H2)
Engine: WS9Wine2.22
Wineskin 2.6.2
Release: Stable40
Quarantine attribute is absent
Execute flag is present
Detect Direct3D is disabled
Game configuration is absent
System Integrity Protection is enabled
[Error] Engine is outdated for systems newer than Catalina and must be updated
Razer Synapse is absent
Log file: update.log is absent
Log file: runtime.log is absent
You need to use my Latest Wineskin: community/forums/topics/1106057 which s macOS Catalina.
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